Shipping & Returns

Order & Shipping

As standard, your order will be shipped with DHL; the delivery time is expected to be 2-3 working days.

As soon as your shipment is packed and on its way to you, you will receive a shipping confirmation email from us with further delivery information and the tracking number.

If something went wrong or you did not receive an email, please call 040 65 68 41-0 or send an email to

Returns & Cancellations

Free return shipping – 30 day return policy

If you are not satisfied with your order and want to send the goods back, you can initiate the return via your user account or contact us by phone on 040 65 68 41-0 or by email