Right of withdrawal
Right of withdrawal
Consumers have a thirty-day right of withdrawal.
Right of withdrawal
You have the right within thirty days to revoke this contract without giving reasons. The cancellation period is thirty days from that day onwards , at which you or a third party named by you who is not the carrier has or has taken possession of the goods.
In order to exercise your right of withdrawal, you must contact us (Klein AG, Neumann Reichardt Str. 27-33, 22041 Hamburg, Germany, info@kleinundmore.de, telephone: +49 40 656841-0) by means of a clear declaration (e.g. by mail sent letter or email) inform you of your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of revocation
If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You must return the goods to us or to Gilog (Ernst Heinrich Geist Straße 9 - 11, 50226 Frechen, Germany) immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract hand over. The deadline is met if you send the goods before the fourteen day period has expired. We bear the costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.
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Sample cancellation form (If you want to cancel the contract, please fill out this form and send it back.) – To Klein AG, Neumann Reichardt Str. 27-33, 22041 Hamburg, Germany, info@kleinundmore.de – I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following – Ordered on (*)/received on (*) – Name of the consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only for paper notification) - Date |
special instructions
If you finance this contract with a loan and later revoke it, you are no longer bound to the loan contract, provided that both contracts form an economic unit. This can be assumed in particular if we are also your lender or if your lender uses our cooperation with regard to financing. If we have already received the loan when the revocation takes effect, your lender assumes our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter does not apply if the subject of this contract is the acquisition of financial instruments (e.g. securities, foreign currencies or derivatives).
If you want to avoid a contractual obligation as much as possible, make use of your right of cancellation and also cancel the loan agreement if you also have a right of cancellation.
Return labels
Without prejudice to your legal rights, we will provide you with free return labels for your return.
The return label will be included with your shipment.
Log in to your customer account and print out the return label.
We will send you the return label by email.
We will send you a link for a return label.
You can hand in the return in a parcel shop of the respective provider in Germany, Austria or Switzerland.
Right of withdrawal created with the Trusted Shops Legal copywriter